On Air has set up a technical service department called Protech. The department is headed by engineer Alex Papirov Msc., a graduate of Sony,Canon,Fujinon, and Century courses in the US. On Airs Protech dept. is the official maintenance lab for Anton Bauer,Lectrosonic and others in Israel.

Protech handles and services all of On Air's equipment and provides external services to other companies as well. On Airs Protech is completely independent and does not depend, for its day to day activities, on any external company.

On Air uses only genuine official spare parts obtained from local suppliers as well as from abroad,and strives to complete all services as quickly as possible.

The dept. engineers are on call 24hrs a day at the main lab which is located in Jerusalem.

On Air has developed a "special guaranteed service package" for organizations and private camera people. This plan consists of a basic work insurance for a specified camera or vtr.

The client pays a sum of $150 per month during a full year and this payment entitles the client to bring his insured gear as many times as he likes for cleaning, tuning etc. The client is charged only for the spare parts required to maintain his gear as required by the manufacturer. It is On Air's experience that in this way the client saves money and less unexpected problems occur.